How do I rent this venue for my own event? Please contact the Community Services Co-Ordinator for the Music Hall by visiting our contact us page.

Is the Music Hall wheelchair accessible or barrier-free? The Main floor of the Music Hall is accessible with a ramp outside leading to the main floor as well as a barrier-free washroom.  There is no elevator in the building.

Can I sell my own tickets? All ticketed events must be sold through the Music Hall via StarTicketing.

Ticket Locations: All tickets are sold through: StarTicketing All ticketing locations can be found on this site.

Children: Most events allow children and minors.  If an event does not allow minors it will be listed in the Coming Events section of this site.  All persons admitted into the venue must have a ticket.

Exchanges: Check your tickets to make sure that the date and time listed is correct.  There are no exchanges once tickets have been purchased.

Refunds: There are no refunds except for outright cancellation of the event.

Group ticket sales: On some ticket sales there are group sales offered.  Normally orders of twenty (20) or more tickets for the same production constitute Group ticket sales.  The discounted price will be applied to Group ticket orders automatically should your order apply to a group rate. Subject to availability.

Latecomers: Performances begin promptly at the registered times.  We remind patrons that in order not to disturb patrons already seated, latecomers will be seated only at a suitable break and at the discretion of the House Manager.

Length of Show: Each event has a different performance length.  Approximate performance lengths are listed in the Coming Events section of this site.

Alcohol: Does the Music Hall have a bar?  Some events have a bar with a choice of alcoholic options.  This is outlined in the event details of the specific event.

Can I have my alcoholic drink at my seat? Alcohol is only permitted on the main floor in the main auditorium.  Patrons can enjoy their drink on the main floor.  Alcohol is not permitted anywhere else including, but not limited to: Outside, in the balcony, on stage, in any bathroom, or in the basement areas.  Should you have any questions about this please reach out to an usher for more information.

Electronic Devices: Please turn off all electronic devices during the performance.  Flash photography and video recordings are not permitted unless authorized by the producer of the show.